Contact Basic Fit Support

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To answer your question, you can directly contact the Basic Fit customer service advisor by e-mail or telephone. You can also consult the page specific to common questions (opening of clubs, payment, terms of subscription and termination, opening hours, etc.) or the list of recommended topics to prepare your online requests.

What is customer support answer?

As the largest chain of sports halls in France, Contacter le support de Basic Fit. offers several subscription formulas such as the Comfort offer >> for a member at 19.99 euros/month or the Premium offer >> which allows you to use the shared membership card with another person. You can also take advantage of the Fitness Park >> offer, which provides additional fees for space and availability at two leisure centers in your area.

The gymnology company is present in Europe and has around 1 thousand sports spaces, mainly in the Netherlands, Belgium, Luxembourg, Spain and France. They are equipped with state-of-the-art equipment (Matrix, Technogym) and their customers have all the possibilities of carrying out complete bodybuilding exercises.

Basic Fit clubs are open every day, Monday to Friday from 6 a.m. to 10:30 p.m., and on weekends from 9 a.m. to 7 p.m. You can find a club near you by going to the Basic Fit website and using the geolocation function. The recommended number to directly obtain the Basic Fit customer service advisor is 03 66 33 33 44 (free number from France). To contact Basic Fit customer service in Belgium, please dial 25887710. All other questions regarding group services are welcome to contact your local support centre.

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